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support@ultenic.com

My D5/D5s series robot starts cleaning by itself

1) Press the schedule button on your remote control, if you hear two beep, then it mean you cancel the schedule cleaning. Robot will not cleaning by itself further. 

2) Check on our APP if you sechdule a cleaning at specific time. 

3) If above solution not working, please remove the battery for one hour. Then try again.


 If the problem persists, please contact our Customer Service team.

Still need help?

support@ultenic.com